Policy

Cancellation Policy

Last reviewed: November 2026

Before production starts

An order can be cancelled before fabric is booked or cutting begins. Any sampling charges or material commitments already incurred are adjusted against the amount paid.

After cutting begins

Once cutting has started, the order is committed to material and machine time. Cancellation at that stage is reviewed case by case, and completed work and committed material are chargeable.

Delays caused by approvals

Where production is waiting on buyer approvals — sample, shade, label proof or packing artwork — the delivery schedule is revised to reflect the delay.

This policy describes our current practice and is reviewed as the business changes. If anything here does not match your requirement, write to us before placing an order.