Policy

Terms and Conditions

Last reviewed: November 2026

Enquiries and quotations

A manufacturing enquiry is not a confirmed order. Quotations are prepared against a specific specification, quantity and delivery window, and remain valid for the period stated in the quotation.

Order confirmation

Production is scheduled only after the specification, sample (where applicable), branding proof and commercials are agreed in writing and the agreed advance is received.

Specification changes

Changes requested after sampling or after cutting has begun may affect cost and delivery. Where a change is accepted, the revised plan and any cost impact are confirmed with you before work continues.

Buyer-supplied material (CMT)

In CMT orders the buyer supplies fabric and trims. We inspect material on receipt and raise any shortage or defect before cutting. Beyond the quantity delivered to us, we are not responsible for the buyer's fabric sourcing.

Intellectual property

Designs, artwork and brand assets you provide remain yours. We use them only to produce your order and do not resell your designs.

This policy describes our current practice and is reviewed as the business changes. If anything here does not match your requirement, write to us before placing an order.