Return and Refund Policy

Garments produced to an approved specification, sample and quantity are made specifically for the buyer and are not returnable for change of mind. Legitimate production defects are addressed through rework or replacement.

Any quality concern must be reported with photographs and quantity details within the period stated in your order confirmation, so the affected lot can be traced through production records.

Returns for retail purchases follow the terms shown on the online store at the time of purchase, including the condition and timeline requirements.

Where a refund is agreed, it is processed to the original payment method. Advance amounts applied to production already completed are not refundable.